If your vehicle has been towed from a Prompt Parking facility, follow these steps to resolve the situation as quickly as possible:
Steps to Take:
- Contact Prompt Parking Support: Submit a support ticket via our customer portal at Prompt Parking Support. Be sure to include details such as the vehicle make, model, and license plate number, along with any relevant information regarding the situation.
- Priority Handling: We treat towed vehicle incidents as a high-priority issue and will work to address the situation as soon as possible.
- Next Steps: Our team will contact you with instructions on how to recover your vehicle and provide any additional assistance you may need.
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