At Prompt Parking, we strive to keep our facilities in top condition. If you notice any maintenance issues (e.g., broken lights, faulty gates, or damaged pavement), please let us know so we can address them as soon as possible.
How to Report Maintenance Issues:
- Submit a Ticket: Log into the customer portal and submit a ticket with the category of “Issue with space or parking facility.”
- Provide Details: In the ticket, describe the problem in detail and, if possible, attach photos to help our maintenance team assess the situation.
- Our Response: We will prioritize your request and inform you once the issue has been resolved.
Thank you for helping us maintain a safe and functional parking environment for everyone!
Track Your Request: Check the progress of your maintenance request at Prompt Parking Support.
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